New Feature - Product Requests!

Posted by PharmSaver Staff on May 13, 2026
Blog Post

Having Trouble Finding What Your Need?

The Product Request was designed specifically to help pharmacies quickly request products that are difficult or impossible to find through normal ordering channels. This feature was created based on direct feedback from pharmacies that needed a simple, organized way to ask for specific products without having to send emails back and forth or track requests manually.

Clear and Concise

This feature allows Pharmacies to clearly communicate exactly what they need in one structured form. When submitting a request, you will be asked to provide your contact name, email address, and phone number so our team can easily follow up with you. You will also enter the product name, the quantity needed, and the urgency of the request, along with any additional information that may help us locate or source the product. This also includes a NDC which identifies the manufacturer and dosage and other relevant details.

Centralized Request

By collecting all required information in one place, Product Request eliminates the need for separate emails, phone calls, or incomplete requests. Each submission is automatically organized and delivered to our administrative team, allowing them to review your request efficiently and respond with accurate information.

Product Requests at Light Speed

Submitting a Product Request instantly notifies the Pharmsaver Administrator by email and creates a tracked request within our system—so nothing gets lost and help arrives faster. Requesting a new Product now:

  • Saves you time
  • Improves communication
  • Simplifies requests for hard-to-find products
  • Facilitates Efficiency, documenting everything

Where is the link?

The Product Request feature can be accessed by logging into your PharmSaver account and clicking the “My Account” button located in the upper right corner of the screen, next to the Logout option. From there, you will find the Product Request option available for use at any time.


Order Page now has a new Feature

If a desired product is not available, you may now submit a Product Request through the new link on the Orders page.