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Featured Article

Wholesaler Returns Made Simple

At PharmSaver, we understand that returns are sometimes unavoidable. Packages get damaged, incorrect shipments and such. That's why we're putting the spotlight on how to navigate these unfortunate events.

When you need to return an item ordered through PharmSaver, keep in mind the return must be processed through the wholesaler that shipped the product. Each wholesaler has its own policy, which you can easily view by logging into PharmSaver as a pharmacy user. Look under "Documents" in the Activity Center on the left-hand side of the page.

Most wholesalers only accept returns within a specific time window after purchase, and certain items like refrigerated, expired, short-dated, or marked as "non-returnable" typically don't qualify. A Return Authorization Number is also required for all returns. Restocking fees? Some wholesalers apply them, others don't, and a few handle it on a case-by-case basis. Your best bet is to contact the wholesaler directly to confirm return eligibility and fees.

Wondering how to find that contact info? Check the packaging or the packing slip included in your shipment. If it's not there, just log in to PharmSaver, go to "My Account” in the upper-right corner, and click "Manage Wholesalers". You'll find phone numbers, addresses, shipping notes, and more.

Lastly, be sure your return shipment matches the packing slip, especially the lot numbers. Wholesalers often verify those before issuing credit. Need assistance? We're happy to help. Call us Monday through Friday, 9am to 6pm Eastern, and we'll walk you through it.

Tech Tips for Pharmacies

Returns Avoided with PharmSaver

If you're responsible for pharmaceutical purchasing, you know the frustration when products don't arrive on time or don't arrive at all. At PharmSaver, we say NO THANKS to out-of-stock surprises. Behind the scenes, several key pieces of technology run automatically, every day, to keep your inventory flowing. You probably don't even notice it and that's the point.

Before your cart ever hits "Checkout", we've already confirmed that your chosen wholesaler is stocked, ready, and willing to sell to you. That means no guessing, no scrambling for backups, and no unpleasant surprises.

So how do we make the magic happen? First, we run a daily "Check Account" process with most wholesalers to confirm your purchasing eligibility, credit status, and ordering ability. Then we receive wholesaler catalog updates daily, sometimes even multiple times per day. And finally (this one's big), real-time inventory synchronization ensures that every item in your cart is actually available when you're ready to check out.

There you have it. Fast. Automatic. Seamless. You place the order - PharmSaver handles the rest.

Did You Know?

The GLP‑1 boom is Changing The Game but Not The Margins

The demand for GLP-1 Semaglutide based medications, such as FDA approved Ozempic, Wegovy, and Rybelsus, have driven revenue growth for the pharmaceutical industry thanks to their significant impact on weight loss and high cost. But here's the catch: despite their celebrity status, GLP‑1s don't line the pockets of pharmacies or wholesalers. Since they're brand-only and locked into tight contractual margins, these drugs generate plenty of revenue but yield little downstream profit.

If you have customers with GLP-1 Rxs, please note these drugs specifically require overnight shipping and refrigeration. Are you a licensed U.S. pharmacy and want low-cost pricing on GLP-1 drugs? Search for "Ozempic," "Wegovy," or "Rybelsus" on the PharmSaver Drug Order page and let's see if we can maximize your bottom line.

Feedback

Did you try one of our new enhancements or tech tips? Let us know what you think. Have ideas about what you'd like to see in PharmSaver? Let us know. We’re here to make your experience on PharmSaver.net as enjoyable, efficient and rewarding as possible. We have some new features in the works because of feedback we received from people just like you. If you enjoy using PharmSaver.net, please consider giving us a reference. You can email us at info@pharmsaver.net with "Testimonial" in the subject or you can reach us at the "Contact Us" link at the bottom of this page and we'll get back to you pronto. Thanks!